Aid in the Installation

In this tutorial one we will illustrate in 8 steps as to install the Support Direct Support in its computer. This tutorial one was based on Internet Explorer 7 and with some differences it could also be applied to the Firefox and other navigators.

 1) Site and Download

The support center will have to pass it the ADDRESS (1) to have access the support page. After to have access the address, locates the LINK OF DOWNLOAD (2) and click on it initiating the procedure of Download. If it will have doubts, enters in contact in the CONTACT FORMS (3) that we disponibilizamos.

2) Download

Internet Explorer navigator goes to show the screen of Download, being offered the options To execute and To save. Choice to execute.

3) It waits the Download to be concluded

Download will be initiated and will be able to delay since few seconds up to 1 or 2 minutes, depending on the speed of its Internet.

4) Acknowledgment of security

After to finish the Download, the Windows will request its confirmation to execute the program, will choose the option TO EXECUTE.

5) The installation starts

The installation offers some options, most of the time you will be able to leave them as they are. Click in ADVANCING.

6) Folder of installation

It leaves the folder suggested for the installer, and click in INSTALLING.

7) Concluded installation

The installation was concluded, in agreement the message indicates, an icon was created in its desktop facilitating the next accesses, without needing to repeat the installation:

8) The Screen of Support will be initiated.

First you will have to consult our Center of Support on the availability of the service at the moment, and then to carry through a double-click in the place indicated in the screen.